// ai portfolio

Projects

A growing portfolio of AI-powered tools built to demonstrate real-world deployment thinking — from workshop facilitation to multi-agent contact center triage.

01 · live

Workshop Facilitator

AI-powered tool that generates a structured discovery workshop agenda from an industry and customer problem. Built to mirror real contact center deployment scoping sessions.

live claude api node.js vercel

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02 · coming soon

Deployment Playbook Generator

Input a customer use case and get a complete AI agent deployment plan — personas, workflows, success metrics, and edge cases. Built for forward-deployed PMs.

claude api structured outputs node.js

in progress →

03 · coming soon

RAG Knowledge Base Agent

Retrieval-augmented agent that answers questions from a custom knowledge base, cites sources, and handles out-of-scope queries gracefully.

rag embeddings claude api

in progress →

04 · coming soon

LLM Eval Dashboard

Evaluation harness that scores AI agent responses against a golden dataset on accuracy, tone, and escalation appropriateness. The tool serious AI PMs use.

evals airtable claude api

in progress →

05 · coming soon

Contact Center Triage Agent

Multi-step AI agent that classifies inbound queries, routes them, attempts auto-resolution, and escalates intelligently. The full Cresta use case in a demo.

multi-agent langchain routing logic

in progress →